Knowledge Bites – Resolving Conflict through Mediation – March 11th at 1pm Online – Members Only

A Members Only lunchtime learning session with Vicki Cooper on behalf of  WorkNest

Resolving Conflict through Mediation.

Councils recognise that conflict in the workplace happens.

Relationships at work are important and good relationships makes all the difference to the way we feel about working for an organisation,

Mediation is an effective tool for resolving conflict, restoring balance, saves time, money, significant impact on staff and the wider organisation, can reduce absence, mental health issues and retain valuable staff.

Mediation is individually designed for the specific conflict and your council and enables the parties involved to take ownership of and responsibility for resolving issues for themselves.

The mediator creates a safe, confidential, structured environment for the parties to reach an honest and open reach a joint agreement.

Our discussion will cover

• What is mediation
• The value of an independent mediator
• When to mediate
• The steps in mediation
• Outcomes of mediation

Duration:  45 minutes including Q & A

Location: Online, the joining invitation will be issued nearer to the time of the event

Members Only Event: £10 per person