Foundations, objectives, trust, Communication, Effective Meetings, & Recognition

High‑performing councils don’t happen by chance, they are built on strong foundations, clear purpose, and effective ways of working together. This practical and thought‑provoking training explores the six essential characteristics that underpin successful, confident and resilient councils.

Designed for councillors and officers at all stages, the session focuses on strengthening the building blocks of good governance while improving relationships, decision‑making and outcomes for the communities you serve. Participants will examine how clear foundations and shared objectives set the direction for success, how trust and open communication create a positive council culture, and how effective meetings lead to better decisions and efficient use of time.

The training also highlights the importance of recognition, valuing contributions, celebrating progress and sustaining motivation as a key driver of long‑term performance. Through practical examples and reflective discussion, attendees will gain insights they can immediately apply within their own council.

This session is ideal for councils seeking to improve teamwork, enhance professionalism, and build a stronger, more collaborative and higher‑performing approach to local leadership.

Delivered by: James Corrigan, CHRGS

James is a Chartered HR Professional, Lawyer, and Manager with over 30 years’ experience in local government. As a former
Town Clerk and Head of Paid Service at three large councils, he brings deep operational insight and sector-wide credibility.
Since 2021, he has led Councils HR and Governance Support, advising over 100 councils on organisational reviews,
investigations, recruitment, job evaluation, and settlement agreements—delivered with strategic clarity, legal rigour, and a
collaborative, people-focused approach.

Running time:   2 hours approximately depending on Q&A

Remote Access: Joining instructions will be issued closer to the time

Cancellation: A full refund will be given if 14 days or more notice prior to the date of the training course is given. However, this could cause an event to be cancelled if it becomes uneconomic to run.

Members £50 per ticket

Associate County Association Members: £50 per ticket

Non-members £100 per ticket