New! Resolving & Dealing Effectively With Challenging Situations – July 18th at 10am – Online
New! Creating Positive Outcomes; Resolving & dealing effectively with everyday challenges Having to deal with difficult people and situations, whether inside your organisation or externally can be a real challenge for most local councils, which can lead to staff and volunteers feeling demoralised, de-motivated and stressed. This two-hour training session will examine the guiding principles …