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Health and safety essentials

Keeping your employees healthy and safe should be a major consideration for your organisation; to comply with the Health and Safety legislation and to make sure you have happy and healthy employees. All incidents and injuries in the workplace affect the well-being of your employees and the productivity of your organisation. There are many measures …

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Modern slavery essentials

The illegal and morally corrupt practice of modern slavery and human trafficking is sadly alive and thriving today, to the tune of 40.3 million slaves worldwide. In fact, one of the largest offenders is the UK, with reported cases increasing across many industries, including agriculture, construction, hospitality and manufacturing. Would you know how to recognise …

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Fire safety essentials

The risk of fire and the resulting threat to human life is very real. You will no doubt be aware of the devastating consequences fire can have, but do you know how to prevent fires and what to do in the event of a fire? This course aims to change the way you think about …

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Display screen equipment (DSE) workstation assessment

Any employer that employs individuals who are desk-based for more than 2 hours a day are legally obliged to analyse workstations, assess and reduce risks. This course ensures organisations comply with the Display Screen Equipment (DSE) Health and Safety Regulations. It will also help reduce absenteeism and injuries in employees, and improve staff well-being and performance. …

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Freedom of Information

Being able to access information held by public authorities is an important right in an open society. The Freedom of Information (FOI) Act gives a structure to the way information is accessed and disclosed in the public domain. Public authorities have to adhere to the Act and publish information correctly and deal with requests for …

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Managing difficult people and conversations – 10.30am – online

Managing professional relationships effectively is important, and this is particularly true for Clerks and local council officers. Yet whether it’s with other officers or with councillors, sometimes difficult situations will present themselves, and it’s vital to have the skills to manage the challenges. This session for local council officers explores practical techniques and ideas to …

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Improving internal council communications – 10am

Effective internal communication is the cornerstone of good council operations. Yet ensuring the development and sustainability of good internal communication is often a challenge for councils of all shapes and sizes. This session explores strategies to identify gaps and challenges in internal communication, and ways to build more positive and outcome-focused communications between Members and …

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