New! Mastering Customer Service for Local Councils July 12th at 10am – In-person

Mastering Customer Service for Local Councils: Best Practices and Strategies for Dealing with Challenging Customers Overview: In this interactive, in-person workshop, we will explore best practice for how local councils can provide excellent customer service as well as strategies for dealing with difficult situations and people. We will cover essential skills required for effective customer service, […]

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